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It may seem unnatural to manage up in the top down world of business but this is exactly what you must do to be successful in business. Here are 10 tips for managing those relationships above you.

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Most people are reluctant to address problems they are having with an employee, co-worker or even their boss. Yet, pretending everything is fine certainly won't improve the situation. Here is just one example of why this isn't in the best interest of the employee or yourself.

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Looking for a team building consultant to carry out some structured team facilitation or work with your team on improving work performance?

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In terms of communicating your project/product plans and deliveries, the Roadmap is my format of preference.

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A Strategic Management Model that Works!

Using a strategic management model with your project doesn't indicate that you are going to adjust the plans of your project or the foundation and tools that you are utilizing to put it in place.  A strategic model is more about using a different project method altogether.  It deals with being able to step away from the project for the purpose of looking at it and analyzing it from a different viewpoint.  

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Could your management team be creating unnecessary employee issues that are leading to:

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Every business owner and organization knows if they want to attract and retain more loyal customers, they need to provide high-quality customer service. That's why organizations today focus heavily on communicating how valuable their customers are to the organization. Now, the question is... How much do they truly value their customers? 

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